EUC Lead Engineer

Swansea  ‐ Onsite
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Description

EUC Engineer urgently required for our Central Government client based in Swansea, on a 6 month initial contract + possible extensions.

You will be managing the development, implementation, maintenance and improvement of EUC policies, processes, procedures and standards in support of ITOST and ITS objectives. You will be the Process Owner for EUC processes, responsible for making changes to the processes as required, and managing the processes end-to-end to ensure optimal overall performance. You will also be expected to provide effective EUC Function, manage the day-to-day activities of EUC team ensuring service levels are maintained and continually improved encompassing Incident, Request, Change, Asset and Configuration Management. You will also conduct and contribute to Performance Management of team/self, follow Performance Management guidelines/best practice, recognising and rewarding good performance and behaviours, or alternatively addressing and managing under performance/unacceptable behaviours whilst overseeing and supporting effective absence management.

The successful candidate will have strong customer service with a proven track record of delivering customer service satisfaction. You will also have knowledge of Government and Civil Service IT Security policies, and be familiar with End User Compute toolsets and technologies. Lastly, you will also have knowledge of Enterprise class antivirus products such as McAfee, Kaspersky etc.

Please apply if you meet the above criteria.

Michael Bailey International is acting as an Employment Business in relation to this vacancy.
Start date
12/2018
Duration
6 months
From
Michael Bailey Associates
Published at
29.11.2018
Project ID:
1676745
Contract type
Freelance
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