Description
Period: December 2018 - June 2019
Location: Cheltenham
Security Clearance: DV
Under broad direction, oversee installation, maintenance, security, and day-to-day monitoring of storage infrastructure. Coordinate and manage overall system maintenance. Provide root cause analysis and resolution for alerts and events and resolve incidents in response to escalated tickets. Demonstrated proficiency in key solutions such as Data Sharing, Network Attached Storage (NAS), Disaster Recovery preparation, and integration of these capabilities with Cloud Computing and Cyber architectures. Ability to work with cluster file systems and other technologies to provide redundancy and availability for server farms and applications. Experience with administering Windows Operating Systems and Windows Operating Systems environment. Experience with storage network devices. Possess experience working with vendor-neutral storage networking solutions and technologies. Know storage concepts, disc technology, storage architectures, storage management, and storage and networking protocols, such as Fiber Channel protocols and Internet Small Computer System Interface (iSCSI). Possess beyond entry-level certifications in vendor solutions such as Veritas, EMC, NetApp, or Tivoli, etc. Possess Storage Networking Industry Association (SNIA) Certified Storage Engineer certification. Required Certifications: Beyond entry level certification in Veritas, EMC, NettApp, or Tivoli. SNIA Certified Storage Engineer Cert.
Education:
High School or equivalent.
Experience:
10+ years.
Job Description - Storage
Essential Job Functions:
Analyses, logs, tracks and resolves complex software/hardware matters of significance pertaining to networking connectivity issues, servers, and applications to meet business needs.
Coordinates hardware/software installations and upgrades to ensure work is properly performed in accordance with company policy. Recommends resolution to complex matters of significance and coordinates the implementation of the approved course of action.
Coordinates and monitors troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommends course of action and implements as approved.
Oversees the installation of client department-specific applications and systems. Ensures installations are in accordance with appropriate operating procedures; determines revisions or updates to installation as needed.
Coordinates testing, upgrades and configuration of system files and services. Ensures changes are in accordance with appropriate operating procedures; recommends revisions or changes based upon results. Prepares for and prescribes approaches to possible downstream implications.
Utilizes standard corporate tools to record change and problem activities for tracking purposes.
Basic Qualifications:
Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in computer science, or related field preferred
Four or more years of experience with computer systems or networking
Experience working with computer hardware for installation and upgrades
Experience working with software installation/upgrading procedures
Experience working with file and system maintenance procedures
Other Qualifications:
Good organization skills to balance and prioritize work, and multitask
Good analytical and problem solving skills to troubleshoot systems problems
Good communication skills to communicate with support personnel, customers, and managers
Ability to work independently and as part of a team
Technology:
EMC Storage Solution
HP Storage Solutions
Brocade
NetApp storage Solutions
Backup and data protection