Description
Title: Sr. Ecommerce Business Analyst
Start date: Looking to interview and hire immediately
Duration: 12 months +-Long term
Location: Richardson, TX
Years of experience: 7+
We are looking for a Sr. Business Analyst to lead our Advanced Availability project.
The ideal candidate would have a background in E-commerce systems AND SAP Hybris. Supply chain knowledge is a plus. They should have strong communication and project management skills. This project is complex and requires a strong leader who is able to digest business owner sentiment, synthesize what is a technical issue vs. process issue and define the path forward.
Job Description:
- The eCommerce Business Analyst will support the launch of strategic E-commerce and DX programs
- Build and maintain repository of requirements and testing documentation
- Works with business representatives and subject matter experts in the development of requirements documentation, data and scenarios for eCommerce and Digital Marketing programs and projects
- The eCommerce Business Analyst will support efforts associated to E-commerce ordering, user documentation, communication, app store updates, software releases, and other technology projects where requirements or support are needed.
- Must have experience with business to business to consumer ordering
- Client is adding retail ordering to their website
- If they have worked on online ordering projects
- Strong experience with requirements gathering and writing requirements
- The project will be implementing the business to business E-commerce platform to a business to consumer E-commerce platform
- Experience with requirement solicitation and documentation
- Experience with SAP Hybris
- Good business acumen as their stakeholders will be anyone from a 3rd party vendor to Managers, Directors or VP's
- Their E-commerce platform is Hybris
- Experience with digital technology is a nice to have
- Needs to be a polished, well-spoken BA that can help consult with the business and put the requirements in the proper template/format and hand off to the development team to write the development spec's-help consult with the business during discovery meetings
- Must be able to work independently ..be a go-getter
- If they have eCommerce and Marketing in their background that would be very nice to have
- Need some experience working in an IT environment
Essentials Duties:
- Own and manage Product backlog grooming activities by managing requirements, enhancements, production flaws and tasks in TFS
- Work with Marketing team members to understand existing system requirements, document and recommend improvements to support upcoming strategic initiatives
- Collaborate with Subject Manager Experts in IT and Business units to develop project requirements
- Assist with process mapping, process improvements and transition planning
- Support IT during Q&A of requirements, share details and oversee learning sessions.
- Participate in UAT and provide direction to testers and coordinators
- Manage Marketing team source document repository
- Leverage existing tools such as TFS, Excel, Sharepoint, etc. to development and management of work tools and tasks
- Analyze requirements documentation and Legacy information to ensure proper coverage of functionality during the SDLC process
- Collaborate with customers in collecting feedback data and logging
- Build and distribute D/W/M E-commerce site sales and statistics reports
- Support the overall eCommerce and Digital experience strategy
- Collaborate with eCommerce Omni-Channel Product Manager in the management and execution of project tasks ie, releases, projects, programs and portfolio management
- Recommend improvements to support processes and support of execution tasks