Description
Are you the one? - IT Change Management Analyst - Join our Fortune 200 client as an IT Change Management Analyst Senior Consultant responsible for planning, scheduling, risk mitigation, and communication of changes for their IT infrastructure. The right contractor will join a collaborative and supportive team responsible for managing changes across a wide variety of infrastructure technology areas, such as Network, Server, Cloud, Mainframe, and more. The position requires coordination and Interactions with multiple other teams, such as Engineers/Technicians, Project Managers, DBA s, Problem Management Analysts, and Application Release Managers..* W-2's only Please.*Required:
Experience with BMC Remedy/Smart IT, including the Change Management feature
Working knowledge of Change and Release Management methods, tools, terminology and industry practices
Excellent communication skills listening, verbal and written including meeting management and facilitation
Excellent customer service skills servicing and interfacing with individuals across IT (customers) in different roles to coordinate/lead elevates for major projects as well as operational changes
Excellent organization skills with proven ability to management multiple assignments and priorities successfully, delivering with high quality
Proven ability to work in a team-oriented environment, collaborating with others to establish common goals, including due dates
This position requires occasional off-hour support for IT Maintenance Windows and a rotational on-call responsibility.
Bachelor's Degree in a Business or Information Technology, or related discipline (eg, Computer Science, MIS, Business Management) and a minimum of four years of work experience analyzing, planning and implementing business system changes OR in lieu of a degree, a minimum of six years of related work experience analyzing, planning and implementing business system changes may be accepted.
Plusses:
Working knowledge of ITIL and industry standards, concepts, terminology, and common practices Overtime: straight time