Deskside Support L2

Barcelona  ‐ Onsite
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Description

Deskside Support L2 - Barcelona

We are looking for an experienced Deskside Support L2 to join a dynamic and busy international team.

Desirable Skills and Experience:

  • Others: Adobe Acrobat and other common desktop applications like Winzip, etc
  • Apple Ipad Device support
  • PDA and blackberry support
  • Support for laptop, desktops, and printers
  • VPN and remote dial-in users
  • Internet browsers (eg Explorer, Chrome, Firefox),
  • MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
  • Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
  • ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center
  • Knowledge of Active Directory, Novell eDirectory, Lotus Notes and Exchange
  • Servers: Windows 2000, Windows 2003, Windows 2008,
  • Clients: Windows7, Windows Vista, Windows XP, Windows 2000
  • Technical helpdesk or technical call center experience is necessary.
  • Assists staff with installation, configuration and ongoing usability of computers and peripherals within established standards and guidelines
  • Works with vendor support contacts to resolve technical problems
  • Participate in incident handling concerning desktop changes.

Apply Now to Avoid Disappointment.

Start date
ASAP
Duration
6 months
From
Gazelle Global Consulting
Published at
16.05.2019
Project ID:
1771685
Contract type
Freelance
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