Application Support Engineer

Job type:
Start date:
12 months
ESG Consulting
Published at:
flag_no USA
Project ID:

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Our client, a leading provider of computing, applications management, IT procurement, network, and telecommunications services to public organizations, is looking to hire an Application Support Engineer.
Key Responsibilities

  • Manage multiple third party enterprise applications and Custom Application used by the client
  • Work with infrastructure teams to diagnose application issues and perform regular upgrades and patches
  • Work with third party support to diagnose application issues
  • Document FAQs and maintain the knowledge base
  • Ability to creatively and resourcefully problem-solve both independently and with a team
  • Solve complex scalability, platform, and integration problems
  • Learn new paradigms, languages, and libraries as you work
  • Helping to manage the application environment
  • Provide level 2 and 3 production support and operations

Requirements and Skills

  • Experience with commercial off-the-shelf (COTS) - (ie Kronos)
    Basic knowledge of Java
  • 2+ years of experience using Primavera P6 and providing functional support
  • 2+ years of experience using PeopleSoft Learning Management System and providing functional support
  • 2+ years of experience with SQL DB and querying techniques and tools
  • Customer facing experience with good communication skills required
  • 1+ year of solid hands on experience with Linux
  • Proficient in Oracle PL/SQL
  • Proficient understanding of cross-browser compatibility issues
  • Self-motivated engineer who can take the initiative and work effectively both independently and as part of a team of engineers
  • Experience with 3rd party integrations
  • Experience in programming language such as .NET & Java, Web development platform such as Cold Fusion, ASP.NET is a plus, but not required.
  • Microsoft Certifications is a plus.
  • Bachelor Degree in Information Technology or other science related area, or equivalent professional work experience