Description
Our client, a leading provider of computing, applications management, IT procurement, network, and telecommunications services to public organizations, is looking to hire an Application Support Engineer.
Key Responsibilities
- Manage multiple third party enterprise applications and Custom Application used by the client
- Work with infrastructure teams to diagnose application issues and perform regular upgrades and patches
- Work with third party support to diagnose application issues
- Document FAQs and maintain the knowledge base
- Ability to creatively and resourcefully problem-solve both independently and with a team
- Solve complex scalability, platform, and integration problems
- Learn new paradigms, languages, and libraries as you work
- Helping to manage the application environment
- Provide level 2 and 3 production support and operations
Requirements and Skills
- Experience with commercial off-the-shelf (COTS) - (ie Kronos)
Basic knowledge of Java - 2+ years of experience using Primavera P6 and providing functional support
- 2+ years of experience using PeopleSoft Learning Management System and providing functional support
- 2+ years of experience with SQL DB and querying techniques and tools
- Customer facing experience with good communication skills required
- 1+ year of solid hands on experience with Linux
- Proficient in Oracle PL/SQL
- Proficient understanding of cross-browser compatibility issues
- Self-motivated engineer who can take the initiative and work effectively both independently and as part of a team of engineers
- Experience with 3rd party integrations
- Experience in programming language such as .NET & Java, Web development platform such as Cold Fusion, ASP.NET is a plus, but not required.
- Microsoft Certifications is a plus.
- Bachelor Degree in Information Technology or other science related area, or equivalent professional work experience