Description
Netbackup Consultant - NBU 8.1.2, Appliances, Architecture, Migration Troubleshooting
My customer requires a strong Netbackup Consultant with strong experience with NBU, NBU Appliances, Architecture and Migration experience along with strong NBU Troubleshooting experience.
Customer Environment:
- 4 sites, approx. 2BP of backup data.
- Biggest NBU appliances install base in the emerging region.
- Environment includes NBU 5240's & NBU 5340 HA, InfoScale and access 3340's appliances.
- NBU 8.1.2
Role Responsibilities:
NetBackup Optimize Operations:
- Advise and contribute to the technical projects.
- Participate in the planning and execution of relevant upgrades, deployments, patches or disaster recovery
- testing.
- Perform configuration and environment reviews.
- Assist with production planning to minimize risk to the operating environment and the applicable Veritas
- software products (Veritas NetBackup Family).
- Assist with planning and support of evaluations for new features and functionalities within the applicable
- Veritas software Products (Veritas NetBackup Family).
Stabilise Veritas NetBackup Infrastructure:
- Diagnose technical issues encountered with the applicable Veritas software/Hardware products (Veritas
- NetBackup Family)
- Monitor and manage escalated issues and serve as the single technical point of contact.
- Assist in the identification of processes to help the Customer ensure that the applicable Veritas software
- products (Veritas NetBackup Family) installed, or to be installed, are compatible with the environment.
- Provide informal knowledge transfer to the Customer's staff who covers the management and maintenance
- of the applicable Veritas software products (Veritas NetBackup Family)
Expedited Response:
- Provide advice on issues regarding upgrades, patches and impact alerts for the applicable Veritas software
- products (Veritas NetBackup Family).
- Provide response or clarification for applicable support-related questions in the course of daily operations.
- Coordinate with Veritas technical support to resolve product issue escalations to ensure faster resolution
- and reduce unplanned downtime.
- Assistance in troubleshooting and providing technical details for probable cause analysis of break/fix issues encountered.
Mercator IT Solutions provides services as an agency and an employment business