Cloud/Systems Administrator

Job type:
on-site
Start:
ab sofort
Duration:
6 months (extension possible)
From:
Glocomms
Place:
Paris
Date:
09/20/2019
Country:
flag_no France
project ID:
1825973

Warning
This project is archived and not active any more.
You will find vacant projects in our project database.
Data management of the VoC program
at. Support and support (in English) of subsidiaries (1 project manager / subsidiary) to prepare databases (customers)
b. Control (google script) and validation (preprod validation on SaaS platform) of client databases (google spreadsheet / excel format)
vs. Uploading files to the Medallia production environment (via SFTP server following a predefined schedule)
d. User Management: Creating / Editing / Deleting Users for the SaaS Platform
2. SaaS VoC platform administration
. Incident Management: Ticket Opening with Medallia Support Service
at. Interaction with Medallia's technical teams
b. Follow-up of resolutions
vs. Management / modification of the program parameters (questionnaires / translations / dashboards) of the SaaS Medallia platform (in the form of Self Services)
3. Improvement of the existing
. Creation / modification of Google Script to validate customer databases
at. Evolution of the specifications of the database

- 50% on the management of our iaas / Paas platforms:
- Implementation and Update of Infastructures (On premise & AWS)
- Platform monitoring
Skills:
• Technical:
• scripting (Google, powershell)
• Windows Server
• Linux
• SQL database
• AWS environment