NOC Engineer

Description

Job Title : NOC Engineer
Job Location : Budapest, Hungary
Job Duration : Permanent/Fixed Term


Duties and Responsibilities
• Provide L2 level of Network and Service Assurance support for core to edge security protocols on Cisco platform.
• Troubleshooting the network and service issues while adhering to SLA/KPIs and ensure target SLA levels are met for each ticket.
• Troubleshooting of enterprise and cloud based Proxy and VPN access
• Troubleshooting on Site to Site and Remote Site VPN’s
• Working directly with equipment vendors, OEMs, Field Support Staff.
• Analysis for root cause determination of issues including recommendations for improvements.
• Other duties as assigned by management.
• Write, review, and implement Methods of Procedure, SOPs.
• Education and training of other individuals within the company regarding network routing.
• Willing to work in a rotational shift 24x7 operation
• Willing to work from Hinjewadi Pune

Minimum Job Entry Requirements
• Bachelor of engineering degree and 3-4 years of experience.
• Experience or Large Enterprise or Carrier Grade Network and in assurance function and preferably at L2 and above level.
• Good technical knowledge on Routing and Switching
• Troubleshooting experience on Paulo Alto Firewall, Meraki Firewall, Zone Based Firewall, Bluecoat Proxy and Cisco ASA expertise
• Troubleshooting experience on Cloud Based Proxy
• Troubleshooting experience on Content filtering and deep packet inspection
• Troubleshooting experience on DDOS prevention
• Enterprise Security Troubleshooting Experience
• Data center Security Troubleshooting Experience
• Strong skills on MS Office for reports and RCA making.
• Strong analytical skills to resolve problems.
• Strong oral and written communication skills to coordinate repair efforts and prepare reports.
• Strong interpersonal skills to coordinate efforts effectively between multiple groups.
• Ability to manage multiple tasks in a fast paced environment.
• Self-starter with attention to detail and ability to maintain focus over long periods of time.
• Ability to work “on call” support as needed.
• Zscaler (ZIA and ZPA) experience will be preferred

Desired Qualifications
• Hands-on experienceon Network Security, Access Policies, Firewalls.
• Experience with Large Global Enterprise Network
• Certifications – CCNA, Palo Alto, ZScaler desirable