Description
Working for a Global Leader in ICT Solutions and Cloud Services, you will manage complex problems as well as being a proactive and consultative resource to help tier 1 customers plan for their future growth and the continual adoption of emerging technologies and best practices.
Key Accountabilities
- Expected to use initiative and advise on potential pitfalls that a customer may experience, using existing or planned methods, and suggest alternatives that may better serve the stability and security of the customer's solution.
- Proposes and implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system.
- Manages the load configuration of a central data communication processor and makes recommendations for purchase or upgrade of data networks.
- Coordinates terminal orders, network system planning, upgrading, monitoring, testing, and servicing.
- Defines, designs, and implements network communications and solutions using the Windows system.
- Responsible for solving customer's technical issues which can include OS level, Web Server, database server, applications server, DNS, SMTP, or other software issue.
- Provides consulting service to customers on building solutions to meet customer needs.
- Responsible for technical aspect of customer visits both in the office and at customer locations, includes presentations.
SPECIFICATION:
- Excellent knowledge of Windows server, IIS 5 & 6, Active Directory, DNS, SMTP, and TCP/IP.
- Excellent knowledge of DNS, including diagnostics with Windows system tools.
- Extensive system administration experience requiring expert level OS knowledge and advanced knowledge of Apache, MySQL, PhP.
- MCSA or MCSE certification preferred.
- Experience requiring a strong knowledge of storage clustering.
- Must be detailed in documenting information and practice good follow through techniques.
- Excellent problem solving abilities, coupled with a desire to take on responsibility.
- Possesses excellent written and verbal communication skills.
- Ability to handle multiple tasks and prioritize work in order to maintain required productivity levels.
- Self-motivated, enthusiastic team player.
- Strong rapport and relationship building skills with both internal departments and external customers.
- A good level of business awareness and commercial acumen.
- Understanding of IT industry working practices. ITIL foundation certification desirable.
Contact Henderson Scott now for additional information.