Messaging Operations Engineer - Prague - 12 months +

Job type:
Start date:
12 months +
Robson Bale Ltd
Published at:
flag_no Czech Republic
Project ID:

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Messaging Operations Engineer - Prague - 12 months +

A Messaging Operations Engineer is required for a minimum of 12 months in Prague.

The ideal Messaging Operations Engineer will be needed for the following;

Tasks and Responsibilities

  • Third level technical support for internal customers
  • Incident, problem and change management with the primary objective to guarantee platform stability
  • Maintain messaging scripts and tooling
  • Build messaging maintenance planning with the hosting provider
  • Keep technical documentation up-to-date
  • Coordination of third parties and local resources
  • Manage platform capacity
  • Report incident status to Service Owner and Operations Manager
  • Actively participates in Critical Incident Management
  • Participate in mailbox migrations and other project activities
  • Give visibility to the Service Owner on risks and opportunities


  • University degree in a technical subject or comparable education
  • ITIL 3 certification, Exchange or Office 365 certification is a plus
  • At least 5 years of experience working within IT
  • At least 3 years of experience in Exchange administration
  • Excellent knowledge and overall understanding of email flow and related technologies, (DNS, certificates, SMTP relay, etc.)
  • Very good knowledge of Exchange Online administration and PowerShell for Office 365 administration
  • Good knowledge of Exchange Server 2010
  • Good knowledge of Hybrid messaging environment
  • Excellent problem-solving skills, organized, and prioritization skills
  • Fluency in English (spoken and written), additional languages are an advantage

If you are interested in exploring this opportunity further, please forward your CV to me ASAP for immediate client interview.