Service Owner - Office 365 - Prague - 12 months +

Job type:
Start date:
12 months +
Robson Bale Ltd
Published at:
flag_no Czech Republic
Project ID:

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Collaboration Service Owner - Prague - 12 months +

A Collaboration Service Owner is required for a minimum of 12 months in Prague.

The ideal Collaboration Service Owner will be needed for the following;

Tasks and Responsibilities

. Design the service solution in line with global architecture

. Advise on the use of tools and whether or not to support them as well as design and costs of solutions

. Build and test the first service iteration (before it is handed over to Integration and then Operations pillars)

. Provide clear definition of the service, the primary use cases of the service and the specific business value of those use cases

. Drive service maturity and service metrics

. Manage total capacity, features and resiliency of the service

. Define a strategy that designs all aspects into the service

. Maintain the service catalogue up to date

. Manage assets (hardware or software, people, processes ) of your service

. Lead interaction with external partners and service providers

. Demonstrate expertise in all collaboration solutions that are part of O365, especially SharePoint

. Demonstrate a good understanding of security principles and knowledge of mainstream workplace security products

. Provide expertise and guide the Operations Engineers as part of Critical Incident Management

. Drive platform transformation projects and requests which do not fall into the scope of the Operations team

. Promote the use of the service and engage stakeholders to prevent shadow IT


. University degree in a technical subject or comparable working experience

. At least three years of experience in Office 365

. ITIL v3 certification necessary, SharePoint or O365 certification is a plus

. Experience with all collaboration tools of O365 (MS Teams, OneDrive, )

. Very good knowledge of O365 administration

. Strong knowledge of SharePoint Online

. Ability to write scripts in PowerShell

. Experience with migrations within O365/SharePoint Online and leading adoption activities within O365 and SharePoint

. Experience with MS Power Platform

. Knowledge of O365 Governance

. Fluency in English (spoken and written), any second language is an advantage (especially French)

If you are interested in hearing more, please forward your CV for immediate client interview.