Description
For one of the world's largest companies, I am looking for 'Desktop Support' for a 6-12 month project in Aberdeen, United Kingdom
The ideal 'Desktop Support' will need to have the following experience
Must-have Skills:
- Strong technical skills in Microsoft Windows desktop operating systems and business productivity applications ie Office
- Excellent skills in user IT infrastructure - Desktops, Laptops, Printers, Handhelds, Smartphone etc.
- Administration experience of MS Active Directory users & groups, policies and management concepts
- Address user tickets regarding hardware, software and networking
- Walk customers through installing applications and computer peripherals
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Conduct remote troubleshooting
- Effective communication by Engineer in English and local languages is mandatory
Please apply now if you are interested and available.