Description
Role Title: Chordiant Marketing Consultant (Or PEGA Decisioning Analyst) (Inside IR35)
Duration: 6 months initially
Location; Edinburgh (A Little Remote work acceptable)
Role Overview/Description:
In Data & Analytics, we have the responsibility of helping our customers to make better use of data for business decisions & operations to drive customer interactions. The team is unique in the financial services industry in that it has end-to-end responsibility for data and includes multi-channel customer contact, analytics, data-related technology and change delivery.
Sopra Steria are seeking experienced Analysts with either Banking or Financial Services exposure whom understands regulated environments/processes. Ideally some exposure to Customer Decisioning.
Key Responsibilities:
- Deliver high quality, clear and accurate current state management information within agreed timescales.
- Input into quality business solutions, including analysis solutions.
- Typically work independently on small single or multiple projects or small components (workstreams) of larger projects that are multi-discipline
- Utilise your expert knowledge and experience using SQL/SAS/Teradata and at times Hadoop to interrogate data for investigations during project work.
- Liaise with various levels of Stakeholders for detailed business requirements & project status updates
- Understand business processing within heavily regulated environments.
Technical Skills:
- Business area in question is looking for people with either:
- Chordiant Direct Marketing
- Familiar with Chordiant Direct marketing product and able to run straight forward campaigns
- Worked in a Customer Contact/Direct marketing environment
- Solid core coding skills - eg SQL or SAS
Pega
- Experience of using Pega 7 marketing tools
- Able to design and build campaigns in Pega
- Experience of solution design within Pega and generally within a marketing environments
Business skills
- Experience in a business change environment
- Good understanding of business analysis methodology
- Excellent verbal and written communication skills
- Team player with a strong desire to make positive change in the organisation
- Deep understanding of data quality and data governance
- Excellent MS Office skills, ability to use Excel, Word, Powerpoint, Visio and MS Project to a high standard
Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation.
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