Description
This is a long-term contract position.
Reporting to the PMO office, the main focus of this role is to customize the Encompass system. Candidates should have knowledge and experience in the mortgage industry as well as Encompass software background
The Senior Business Systems Analyst serves as subject-matter expert (SME) within the team and is responsible for delivering advanced solutions and enhancements for the systems. Ensure technical solutions align with company goals by translating business requirements into functional definitions, clarifying requests for development and QA, and conducting User Acceptance Testing (UAT) in an agile development life cycle.
ESSENTIAL FUNCTIONS
Obtain requirements for advanced system enhancements and document in the format of user stories and acceptance criteria
Serve as subject-matter expert (SME) within the team and provide direction, guidance, and training to staff members
Create business workflows that support and outline the processes the business follows to perform its functions
Participate in Scrum ceremonies as part of the agile software development process, including: backlog grooming, daily stand-ups, sprint planning, and retrospectives
Ensure the software development and QA teams have all the information needed to develop and test system changes
Perform/facilitate User Acceptance Testing (UAT), organize information for Change Control meetings, and obtain necessary approval for the release and deployment of system changes
Document advanced system enhancements for the end-user and provide training sessions if needed
Troubleshoot and resolve advanced technical issues relating to the configuration of the loan origination software.
Assist business stakeholders and staff with questions relating to loan origination support, mortgage technology issues, and other related operational business systems
Support the analysis of vendor release notes and participate in meetings with appropriate business units to review upcoming changes
REQUIRED QUALIFICATIONS
3+ years of related experience in the mortgage industry AND
Experience working with Encompass and Scrum/Agile.
This is an onsite contract position. No c2c available.