Description
Public Sector end client - IR35 status out of scope
Job Title - Service Designer
Clearance required - BPSS & DBS
Location - Newcastle
URGENT - Prefer candidates who already hold clearance and are available to start immediately
As a Service Designer, the role is key to maximising the value we deliver for our clients right from inception to benefit realisation.
You must have a user centric vision applying it to an end to end view of the service function, can work multi-channel, have an incremental and agile approach and transformative in your results.
You will use current and emerging trends to create a Service Design for a new Government service working alongside service manager, user researcher, Business Analyst and programme stakeholders to understand the value as a result of user focused transformation. You are an experienced service designer who will work with minimal support and can influence and mentor others.
Essential requirements:
* Experience working on GOV.UK and with GDS
* You have practical knowledge working in a GDS project, have been through GDS phases and met digital by default standards in your previous projects
* Experience working in the public sector
* Worked in a user-centred product or service development project
* You understand users and can identify who they are and what their needs are based on evidence
* You are able to translate user stories and propose design approaches or services to meet these needs and engages in meaningful interactions and relationships with users
* You have worked previously in an AGILE (SCRUM) delivery team
* Great collaborator and also able to work well independently
* Able to manage competing priorities in a tight timeline and very self-organised
* You are an expert in information architecture, interaction design, visual design and prototyping
Please forward your application ASAP to be considered.