Description
Endpoint Security Analyst required to work as part of a team on a Client site in Milton Keynes.
Job Purpose/Summary
The primary focus of the job is providing excellent technical support of the security products, reporting to the Technical Lead.
This will include day to day management of security products within the Santander UK estate (~40,000 PCs, 15,000 Servers, 2500 ATMs).
Actively involved the roll-out of upgrades and new security product releases.
Maintain a high level of compliance across the Antimalware software suite
To liaise with end users as necessary
Responsibilities
*Maintenance of Security agents/clients.
oMcAfee ePO, ENS, VirusScan, DLP, MSME, Application Control and CrowdStrike
*Ensuring that all clients and agents are up-to-date with daily AV signature files
*Manage the roll-out of security product updates/patches
*Reporting on the health of the estate
*Incident management
*Providing daily support to business functions and end-users
*Problem solving and resolution of issues with 3rd Parties
Knowledge/Experience required
Essential
Technical Skills
*Good knowledge of McAfee ePO, ENS, VirusScan, Device Control, MSME, Application Control and CrowdStrike
*Familiar with all Microsoft Desktop and Server OS
*Detailed understanding of PC configuration and system registry setting
*End user and application support.
General Skills
*Proactive, working on own initiative
*Focused and motivated
*Good problem solving and lateral thinking
*Good level of communication by phone and email
*Good Interpersonal skills
*Good reporting and some presentation skills
Desirable
*Simple Scripting/batch files
*Tivoli Endpoint Manager (BigFix)
*Audit and compliance
*Some Disaster/Recovery solutions
*Unix/Linux
Skills required
Skill Level of Competence Required (please circle)
Hardware Configuration3
Software Installation4
Capacity Management2
Solutions Architecture2
Project Management3
Presentation Skills2
Supplier Management1
Commercial Awareness1
Problem Diagnosis4
Incident Management3
Rating scale:
1 - Basic
2 - Foundation
3 - Competent Professional
4 - Developed Specialism
5 - Expert/Advanced
(NB: This section will feed into the skills Matrix)
See the full Systems Management skills Matrix for further detail.