Description
User Researcher required by Whitehall Resources for an initial 5 month contract based in London
*Please note that this role will fall within IR35*
Job Responsibilities;
- Apply knowledge in human factors, ethnography, and the user-centred design process to product and service design in an iterative development environment.
- Use findings of user data to work closely with designers and analysts to iterate the developing service.
- Manage business relations with usability and market research agencies to support necessary research processes.
Skills and experience required;
- Taking a lead User Researcher role within a team
- Setting research direction and mentoring junior research colleagues
- Managing team dynamics and holding sufficient authority to effectively challenge points of design without alienating individuals
- Working within an agile project environment, and maintaining effective performance in difficult and challenging circumstances
- Quantitative research methodologies.
- Proven experience of gathering user requirements for web based services; managing, executing and analysing usability test and research sessions
- Working in an agile development environment with User Experience teams, designers and developers to create new digital products and services
- Audience modelling and developing design personas.
- Degree in HCI/Usability/Cognitive Psychology/Market Research or related field.
- Experience across web content, tools and transactional services, especially those with complex user journeys.
- Experience within a research and digital environment.
All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.