Description
Messaging And System Administrator
3 months
Havant
£Negotiable
Position Summary/Responsibilities:
Responsible for managing the technical aspects for the design, configuration and migration within the larger project team, whilst also maintaining, where necessary the existing Skype for Business server infrastructure.
Work with our 3rd party to develop the design and undertake the required configuration.
Deliver of prerequisites as stipulated by 3rd party.
Solution validation testing including troubleshooting and resolution of issues.
Manage the migrate users from Skype to Teams.
Provide end user support, including participating in walk-through demos of services and technical design.
Diagnosis of incidents during the migration, problems and change implementation to include the writing of Change Requests and seeking the required approvals.
Interface directly with the end users, project team and 3rd party to provide support.
Troubleshooting and resolving complex problems.
Ensure monitoring is in place and co-ordinate results from various parties, network, telephony, Firewalls etc.
Undertake knowledge transfer to support teams (1st line, 2nd line)
Requirements:
In-depth knowledge of Audio/Video/Web Conferencing, Session Border Controllers/Gateways, SIP Trunk Configuration, High Availability and Disaster Recovery, Federation, Persistent Chat, Office Web Apps, Firewall Rules, and Monitoring/Reporting.
Proficient understanding of technology areas such as Active Directory, DHCP, DNS, Group Policy, DFS and the ability to maintain other Windows core services.
Experience implementing Public Key Infrastructure (PKI) with Active Directory.
Strong knowledge of PowerShell and .NET Scripting.
Expert knowledge of networking concepts and technologies.
Extensive knowledge of Microsoft O365 including the configuration and migration from Skype to Teams.
A solid understanding of Windows Server , VMware, DHCP, DNS, Outlook, and OWA.
Solid knowledge of enterprise messaging.