Smart Metering Load Balancing and Continuous Improvement Lead

South Glamorgan  ‐ Onsite
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Description

Smart Metering Load Balancing Lead
3 months
Cardiff
£Negotiable

Key Accountabilities & Responsibilities:

- Ensure that campaigning and internal activities to book appointments for smart meter installations balances with field force capability within installers
- Clarify, lock in and communicate monthly campaign and installation plans
- Oversee creation of a compound data set and reporting capability sewing together eligibility, demand, installation, continuous improvement insight and customer touchpoints.
- Support the establishment of continuous improvement approaches to improving end to end smart campaign and installation
" Assess impact of different forms of campaign on installation and abort results. Prepare proposals on optimum approach to efficient use of resources.
- Run senior management governance meetings to gain collective agreement on month by month demand and installation plans and next steps.
- Ensure balance across all elements and strands of campaign such as meter fixes, technical and business eligibility criteria, SMETS2 and AMR campaigns, against operational targets and installer skills and capacity
- Help create a target operating model outlining the interactions of each team involved in contributing to a successful overall campaign and install engine.
- Provide line management to data hub PM and facilitate the agile development of the data hub capability including liaison with the Product Owner to set out approach
- Provide support to overall campaign design approach

Experience Required:

- Strong experience of business project management, TOM development, particularly with operational teams
- Experience of working on regulatory projects, preferably in the Energy Sector
- Strong stakeholder management skills both at director and team lead level
- Working knowledge of industry standard project methods, both waterfall project methodology and agile
- Experience of working within large scale projects with multiple workstream leads

Start date
ASAP
Duration
3 months initially
From
ARM (Advanced Resource Managers)
Published at
24.01.2020
Project ID:
1880807
Contract type
Freelance
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