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Helpdesk Anaylst

North Yorkshire  ‐ Onsite
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Keywords

Operating Systems Windows VmWare Technician Helpdesk Support Active Directory Office 365 Mobile Device Management Financial Services

Description

IT Helpdesk Analyst
3 month contract
York City Centre
Day rate dependent of experience

Exciting opportunity in York City Centre to join a busy Help Desk for a respected Financial Services business. This is busy inbound helpdesk role dealing with a variety of tickets across a busy, predominantly Microsofy based estate. Would suit candidates with 12 months+ IT experience in Helpdesk, Services Desk, IT Technician or similar roles.

Technical Skills

You will have experience of supporting users with technologies including:
  • Windows Operating Systems
  • Active Directory
  • Microsoft Exchange/Outlook/Office/Office 365
  • VMWare
  • Mobile Device Management (MDM)
  • Anti-Virus
  • Voice Systems/Telephony
Key duties
Delivering great customer service your duties will include logging calls and provide 1st and 2nd line support ensuring that all owned incidents and requests are resolved in accordance with their Service Level Agreement (SLA).

Salary and remuneration
  • Excellent Basic Salary dependent on experience
  • Performance related and company bonus
  • Company pension scheme
  • Life Insurance
This vacancy is being handled by Langham Recruitment Ltd. Langham Recruitment Ltd acts as an employment agency and is registered in England and Wales (reg ).
Start date
ASAP
Duration
3 months
From
Langham Recruitment
Published at
25.01.2020
Project ID:
1881584
Contract type
Freelance
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