Description
ServiceNow ITSM Developer - home working - OO Scope of IR35Developer required for full build project of a complex ServiceNow ITSM application.
The role will be approximately 6-7 weeks work to start ASAP.
Experience of the following modules are required:
- Business Service Catalogue
- Portal
- Mobile App
- Dashboard (Incidents, Requests, Availability Supplier - Performance
- Service Mapping (Enhancement)
- Service Request Catalogue Dynamic Approvals Tasks
- Appointment Booking System (Module config)
- Trending Analysis of Incidents to drive improvements
- Standard SLAs Priority Matrix for Incidents and KPIs
- Auto Software Downloads linked to User Requests
- Strong problem solving, communication and writing skills.
- SmartSourcing provides services as an Employment Agency and welcomes applications from all suitably qualified people regardless of age, race, religion, disability, age, gender or sexual orientation.