Description
E-commerce Trading Manager - West Yorkshire - 3 months
Harvey Nash has been engaged by an award winning organisation based in West Yorkshire to recruit an E-commerce Trading Manager on an initial 3 month contract.
You will be responsible for driving trade performance of the E-commerce site by improving the trading of online marketing campaigns and promotions, product speed to market, product presentation and navigation and product discoverability.
Role Responsibilities:
- Manage the online trading team and ensure team members are performing
- Act as primary liaison between the eCommerce and Marketing teams to ensure maximum trading benefit from marketing campaigns
- Oversee the collation of online product assets and data to ensure products are placed online quickly and accurately
- Optimise product data and descriptions to ensure best practice and optimal user experience on product and product listing pages
- Schedule and set product pages live and set expiration dates where needed
- Use product page performance reports to identify where revenue can be increased
- Optimise product data identified in reports and assess changes in KPIs as a result of the changes
- Identify issues and risks relating to products which are not driven by product data (ie no stock/low stock, broken page content)
- Liaise with buyers/online trading manager to organise more stock if possible/appropriate
- Raise development requests with the agency where pages require fixing or flag opportunities for usability improvements
- Work with the eCommerce team to suggest and execute A/B tests relating to product pages
- Create and optimise product collections that meet online customer expectations and needs
- Optimise product categorisation and product display
- Consistently improve and refine on site product recommendations to enhance AOV
- Repair broken searches and suggest potential campaigns based on search trends
Knowledge and Experience
- Experience in a similar role
- High attention to detail
- Organised and process driven
- Commercially driven
- Experience of category merchandising
- Excellent communication skills
- Stakeholder management skills
- CMS experience
- A/B testing and analytical skills
- Advanced MS Excel skills
This is an urgent requirement for our client so please do send your CV to Charlie on (see below) or apply within.