1st/2nd Line Desktop Support

Hampshire  ‐ Onsite
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Description

1st/2nd Line Support Engineer

My client is looking for a 1st/2nd line Support Engineer to join their service desk team on an initial 3 month contract.

You will be joining a small team and be assisting with:

  • Managing incoming calls/technical issues
  • Resolving technical issues at the 1st POC, escalating to the infrastructure team if unable to assist
  • Managing the service desk inbox

Key skills:

  • Windows server administration, changing peoples passwords via Active Directory
  • Windows 7/10
  • Citrix
  • O365

Desirable - any experience with mobile devices or Apple products

Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. It is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available on our website.

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website.

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us.

To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.

Start date
n.a
Duration
3 months
From
TEKsystems
Published at
18.02.2020
Project ID:
1894951
Contract type
Freelance
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