Description
Role - NOC Engineer
Start - March
Duration - 6 months
Location - Brussels
This must be done by following the correct procedures and within the framework of the agreed SLA. The NSC is operational 24/7.
You are willing to work in a continuous shift system (24/7).
You will perform first-line monitoring of our mobile and fixed line network in a correct manner according to the established service levels.
You determine the customer impact during incidents on our services. You are the reference person to the incident manager in case of an incident.
You execute standard operational tasks.
Profile Description
- Teamwork
- Customer orientation
- You are able to detect incidents and resolve them on the front line.
- You are curious and constructive
Language skills: NL-FR-EN, able to communicate and understand all three languages
You have a degree in computer science or equivalent by experience
A general knowledge of the infrastructure and services of fixed and mobile networks is an advantage.
Comments
Candidates need to be able to work 24/7 and be available in July & August, as the employees will be off then and the client needs the support of the contractor.