Description
Contract Role: User Experience (UX) Designer
Location: Liverpool
Contract Duration: 3 months initially - potentially 12 Months
Key User Experience (UX) Skills Required:
*A solid understanding of service design, interaction design and usability disciplines.
*Evidence of translating insights into actionable recommendations and design and experience in balancing user needs with the needs of the business.
*An understanding of GDS methodology and ways of working.
*A broad understanding of technology landscape, including new and emerging technologies that will influence UX design.
*Strong experience of service and interaction design in complex transactional services, with a particular emphasis on building reusable elements and components.
*Excellent collaboration and influencing skills and a positive, resilient approach.
*Great communication and story-telling skills, able to convey ideas and designs through a range of approaches
*A good knowledge of designing for users with accessibility and other needs.
*Good knowledge of GDPR and how to protect the privacy and data our users share with us.
Desirable User Experience (UX) Skills:
*Experience of supporting services through GDS assessments
*Skills with a range of prototyping tools and technologies
*Past experience of web development or content design
*Experience driving UX change, gaining buy in and commitment to new ways of working.
*Experience defining and documenting ways of working and team policies and then putting these into practice.
*Previous experience of user research studies, and an understanding of the pros/cons and value of different research approaches and methods.