User Researcher - Bilingual - Outside IR35

London  ‐ Onsite
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Description

You will be working with high profile clients across the world to deliver actionable insights.

You will be responsible for running remote qualitative and quantitative research studies, analysing results, and presenting findings. The right candidate will be comfortable working in a fast-paced consulting environment and managing multiple projects.

Responsibilities

Responsible for delivery of research based actionable insights Conduct remote qualitative and quantitative user research studies (Surveys, Click Test, Benchmarks, Usability Testing, etc.) Establish and manage customer expectations & relationships Working collaboratively and independently with minimal supervision

Qualifications, Skills & Experience

BA/BS or MA/MS in Human-Computer Interaction, Computer Science, Psychology, or related field

2 to 4 year of experience conducting user research and usability testing

Must have knowledge of statistical analysis and experience running statistical tests including t-tests and Chi squared tests

Must have experience working with remote user testing tools like User Zoom

Must have strong oral and written communication skills in English, Spanish, and/or German

Proven knowledge and experience with a wide variety of qualitative and quantitative user research activities like:

Behavioural science & psychology approach - a relentless empathetic curiosity about people and their behaviour. In-depth social and human centred observational research methods Qualitative user research & usability testing - discovering issues and user needs through regular qualitative learning, using a wide range of research methods including moderated and unmoderated testing for software applications, web applications, web sites, responsive sites & native mobile apps Quantitative behavioural analysis - feeding data & analytics into the qualitative process to drive further understanding of users actions Formative and summative user research activities - including exploratory methods, interviews, ethnographic studies, mental modelling, card sorting etc.

Company Description

They help businesses optimise User Experience of Web-based products and Mobile Apps. The benefits of good UX Design and Usability are many and the ROI is high. However, designing excellent customer experiences is not an easy task and user testing has become a critical aspect of User Centered-Design and Software Development. That's why they have developed a feature-rich, cost-effective SaaS (Software as a Service) solution for online UX research and testing. It's used by highly demanding UX Professionals around the world.

Start date
ASAP
Duration
6 months +
(extension possible)
From
Mercator IT Solutions
Published at
28.02.2020
Project ID:
1901162
Contract type
Freelance
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