Description
Avaya Deployment Consultant
Whitehall Resources are currently looking for an Avaya Deployment Consultant based in London for an initial 6 month contract.
Job Spec:
Required skills, experience & knowledge:
- Demonstrable capability with extensive knowledge and experience in delivering Contact Centre solutions using the AVAYA product portfolio including:
* Avaya Certified Integration Specialist (ACIS)
* Avaya Certified Solution Specialist (ACSS)
* Avaya Certified Implementation Specialist (ACIS)
Desirable skills, experience & knowledge:
- Experience in consultative business transformation across customer Contact Centre solutions
- Experience in delivering Contact Centre solutions using the AVAYA product portfolio including:
* Avaya Aura Experience Portal (AAEP)
* Avaya Proactive Outreach Manager (POM)
* Avaya IP Office Avaya Aura Elite Multichannel (EMC)
- Technical engineering background across the AVAYA product suite Data analysis skills including interpretation of contact centre metrics, using supporting skills in data mining, extraction, and manipulation.
- Understanding of SIP, Data Networking, VMware and Database environments
All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.