Cisco/Calabrio Engineer

Job type:
9 months
Gazelle Global Consulting
flag_no Netherlands
project ID:

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Cisco/Calabrio Engineer

For one globally leading financial client in Utrecht, I am urgently looking for a Cisco/Calabrio Engineer. The successful candidate will be working with a diverse group of colleagues in an agile team in a dynamic working environment.

Your profile:

Cisco Engineer Knowledge:

  • Required: Cisco Certified Network Professional (CCNP) Collaboration with up to date certification
  • Required: Minimum 3 years work experience as Cisco engineer (design, build) for Cisco Unified Communications Manager 10 and higher
  • Required: Advanced SIP knowledge (troubleshooting, manipulation of SIP messages through LUA scripts)
  • Required: Experience with designing, building and upgrading a full blown CUCM environment (incl. SME and IMP)
    • Create high level and low level design (documentation)
    • Create migration and upgrade strategies (documentation)
  • Knowledge of integration options such as:
    • JTAPI
    • AXL-soap
    • CDR
  • Provide impact and risk analysis
  • Required: Troubleshooting CUCM incidents (3rd line support for Operations)
  • Required: QoS knowledge and troubleshooting
  • Required: LUA script knowledge (for construction and troubleshooting normalization scripts)

Calabrio Engineer knowledge:

  • Required: Calabrio Certified Professional certified
  • Required: Minimum 3 years work experience as Calabrio Engineer (design, build) for Calabrio ONE recording suite
  • Required: Windows knowledge
  • Required: Experience with designing, building and upgrading a complete Calabrio environment
    • Create/document high level and low level design
    • Create/document migration and upgrade strategies (v10 to v11)
    • Create/document impact and risk analyses
  • Required: Advanced Calabrio troubleshooting
  • Recommended: SQL knowledge for queries (in connection with large-scale changes via the Calabrio database)
  • Required: Support Calabrio one integration using API (in our case, additional call data, import chat transcripts and import video chat recordings)

If you are the Cisco/Calabrio Engineer my client is looking for then please do not delay in sending me your resume for immediate consideration.

Contract: 6months +

Rates: Excellent

Location: Utrecht

Nick Chinweerapunt

Account Manager

Gazelle Global Consulting