Description
O365 Support/Office 365 Support - REMOTE ONLY X 10
I am urgently recruiting for a O365 Support/Office 365 Support candidates to work for my international client - THIS IS 100% REMOTE ONLY
Job Description
Provide customer-facing product engineering support for Office365
Provide Real Time client support for faster resolution of cases
Conduct research on complex cases, validates cases for escalation to Backline and contributes to knowledge management initiatives.
As a knowledge champion, s/he is the focal point for communications, coordination and overall adherence to the Microsoft Office 365 knowledge management program.
Qualifications
- At least 2 years of professional IT experience
- Experience in or exposure to a client facing role
- Good communication skills
- Amenable to a flexible work schedule, as the need arises
- Bachelors Degree in Information Technology, Computer Science or other relevant fields (optional)
- With solid Infra background, strong understanding of Servers, Active Directory or AD, and the like
- With O365 skills and experience
- Solid MS Exchange Skills
- Solid SharePoint Skills
- Proficient in MS Exchange and two or more O365 technologies
- Proficient in MS SharePoint, along with at least two O365 technologies
- At least three O365 technologies, if Exchange or SharePoint is not part of skill set
- God to have if with certification on the following
- Microsoft Office 365
- MS Windows Server
- MS Exchange
-MS Teams
Please send your CV and current rates for an instant response.
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