Description
This is a fantastic opportunity to work on a high profile that is outside IR35 on a long term contract as a User Researcher for a blue chip company.
This User Researcher role is to develop in depth personas, identify user needs, support benefits analysis and workflow analysis.
This work will inform benefits identification and options analysis.
The key experience required for this User Researcher position are listed below:
- Experience in using evidence-based research to inform a user-centred redesign, focused on external users' needs, end-to-end user journeys, motivations and goals
- Have experience designing services for users with low digital literacy
- Proven experience of complex user journey mapping across ranges of users and stakeholders
- Detailed understanding of government digital service standard and Technology Code of Practice, including GDS service design manual and wider industry-standards
- Demonstrate experience of delivering agile projects in sometimes non-agile environments
If you do have the relevant experience for this User Researcher position and you are SC Cleared, please do apply.