Description
For our client, a global company that provides a portfolio of IT services, software, and technology with a major project in the financial sector, we are currently hiring an IT Support (m/f/d)-Mailing Systems.
Location: Frankfurt am Main
Responsibilities:
* Be part of Email services L2/L3 team Support MS Exchange Server .
* Supporting and troubleshooting issues related to Outlook
* Providing end user support in accessing archived emails
* Providing and troubleshooting Shared Mailbox access etc.,
* Providing and troubleshooting the calendar access issues
* Hands on experience in troubleshooting mail flow issues
* Have working experience with client side troubleshooting tools such as Exchange Connectivity Analyzer, Ping, Trace etc., to find the root cause of the simple to complex problems
Necessary skills:
* Expert Level Skills in managing/upgrading MS Exchange Server .
* Expert-Level in using, troubleshooting and providing support to Outlook 2016
* High-Level of understanding of Windows Operating System and Active Directory
* Strong understanding of ITIL.
* Must be able to collaborate effectively with other associates within the organization.
* Ability and willingness to take direction from team lead
* Ability to work in a team environment.
* Able to adapt to a changing technical environment.
* Ability to coach other members of team in their area of expertise.
* Ability to communicate clearly with all team members and end-users.
* Ability to work with a sense of urgency.
Our offer to you:
- Employment contract with Nash direct with an attractive relocation and salary package
- An exciting environment and cutting-edge projects at a one of the world's most important central banks
- Personal contact and ongoing support by our Account Managers and HR team
- Be part of the Nash direct team and connect with your colleagues throughout Germany
Interested? Then we would love to receive your application and we guarantee a quick feedback!
For more information on the role please get in touch with Daniela Trotus ( (see below) ).
For over 30 years, Nash direct has been helping remarkable people to win exciting roles at world-leading technology companies in Germany. Our Mission is to give our employees the best possible experience in working with us.