Description
Splunk Platform Engineer - Home Based
Certifications Required:
- Splunk Enterprise Certified Architect
Job Description:
As a Splunk Platform Support Engineer, You Will:
- Work closely with onboarding teams and security team ensuring technical Issues and projects are correctly logged and managed to the correct priority.
- Regularly carry monitoring of the platform and creating alerts when there is a platform issue
- Make sure correct and relevant app get deployed to the correct place
- Fix whatever platform related issues independently
- Make sure the platform is stable and avoiding any downtime.
- Be able to help security team to update knowledge objects, eg Lookups, Macros, Fieldalias etc.
- Deal with every alert and triage them
- Be responsible for continuous improvement, continuous delivery and continuous integration.
- You will need fully understand Splunk Data Model and be able to fix its related issues
- Regularly carry monitoring detect log source outages and working with on-boarding team to get them resolved
- Occasionally need to work at the weekend when there is a patching or platform maintenance work
Essential Knowledge, Skills and Experience:
- Ability to prioritise workload including Incidents and Problems.
- At least 5 years of general work experience with Splunk Architect or higher
- Strong understanding of all Splunk architecture components to include search head clustering, indexer clustering, deployment server and monitoring console.
- Strong understanding of configuration files and relationship between GUI configuration and Back End configuration file impact
- Strong understanding of SPL as well as the ability to develop automated search and apps using Python or bash/Shell Scripting
- Linux system administration skills, preferably Centos Or RHEL.
- An understanding of error messages and logs displayed by software.
- Calm and logical approach during a critical event.
- Ability to troubleshoot, diagnose and solve issues independently.
- Self-learner, ability to document learning as experience is gained.
- Experience as part of a team supporting and maintaining an infrastructure.
- A Passion for technology.
- Understanding of network protocols/services and network infrastructures.
- Strong technical troubleshooting and analytical skills.
- Configuration management.
- Excellent verbal and written communication skills.
- Knowledge of platform and application automated deployment and version control software eg (Ansible, Chef, Puppet, Git, Bitbucket, Subversion) within a physical environment.
Capita IT Resourcing is acting as an Employment Business in relation to this vacancy.