Technical Architect - Avaya

East Lothian  ‐ Onsite
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Keywords

SIP Avaya Cloud Design CTI

Description

Technical Architect - Avaya

Based in Edinburgh

6 Month Contract

Outside IR35

Required Skills/Experience:

  • A hands on technical architect who can draft & own the high level solution for a delivering a contact centre solution for an financial service business, working closely with our delivery leads, Telephony solution and infrastructure suppliers.

The background we are looking for will be:

  • Experience with Avaya, especially Cloud.

  • Verint for WFM and call recording.

  • Pega CTI.

  • Voice integration, over SIP and in the cloud.

    • Generally, work with 3rd Party telephony solution supplier and keep them on the straight and narrow.

    • Oversee and assure infrastructure design and implementation.

    • Ensure that technical dependencies are aligned and that expectations are sensible.

    Start date
    ASAP
    Duration
    6 months
    From
    CBS butler
    Published at
    03.07.2020
    Project ID:
    1942652
    Contract type
    Freelance
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