Content Designer

Shropshire  ‐ Onsite
This project has been archived and is not accepting more applications.
Browse open projects on our job board.

Description

Content Designer

Whitehall Resources are currently looking for a Content Designer based in Shropshire for an initial 3-month contract.

Tasks:
- Collaborates primarily with UX/UI Designers and User Researchers to design written content for transactional services. Reports to Scrum Master, Product Lead and Digital Service Manager.
- Take complex language and processes and make them simple to understand.
- Develop content in such a way that it will encourage people who rarely go online to use the new services.
- Collaborate with Product Manager, Digital Service Manager, Business Analysts and User Researchers to define the messages that the new service should convey.
- Write high quality content for the clients new digital service that will encourage people to use them.
- Take complex language and processes and make them simple to understand.
- Develop content in such a way that it will encourage people who rarely go online to use the new services.
- Collaborate with the Product Manager, Digital Service Manager, Business Analysts and User Researchers to define the messages that the new service should convey. Work with the Product Manager, Digital Service Manager, Business Analysts and User Researchers to refine the services in light of external factors such as changes to policy, legislation, technology or user requirements.
- Build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts.
- Communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally.
- Build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts.
- Communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally.
- Leads on all aspects of content design. Tasks include:
- Research of subject, Discussion with stakeholders and experts, Initial draft of content to fix with UX Design, collaborating with user-researchers to test customer understanding, Iterating content based on customer feedback. contributes to the look and feel of the service design in collaboration with UX/UI designer, the customer journey through the service and between the service and static content.

Mandatory Business Skills:
- Proven experience of working within the web, online and digital environment,
- Experience in working with content management and publishing systems.
- Proficient in writing markdown

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Start date
ASAP
Duration
3 months
From
Whitehall Resources Ltd
Published at
04.07.2020
Project ID:
1943149
Contract type
Freelance
To apply to this project you must log in.
Register