Description
Background:
1. Brief mention of the assignment
2. Content and scope of the assignment
The assignment concerns the hiring of a (1) consultant who will support client's internal audit in conducting the review of the use of administrative robots within client.
The consultant will be part of a team of 1-2 internal auditors from client.
3. Description of the assignment in more detail
The assignment includes:
Primarily focused on administrative robots in, for example, customer service, finance and complaints, although production robots for letters and parcels are not excluded. The focus is detailed after mapping and the internal audit's own risk analysis, which includes the company's risk analysis.
Mapping which robots are in different parts of the business. The survey includes identifying elements of machine learning/AI
Risk management - understand and verify the company's own risk management regarding robots, identify, evaluate and manage risks.
Strategy - Long-term plans and objectives related to streamlining operations with the help of robots are included in the review in order to evaluate that dimension of governance.
Processes for the requirement and testing of robots
Evaluation of robots - what positive effects have been observed and in relation to the investment calculus that was developed during development.
4. Execution of the assignment:
The main location of the assignment is client's head office, Arken. client's rules regarding the handling of Covid-19 should apply, which may mean that much of the work may need to be done via distance and digital meetings. In such cases, Microsoft Teams should be used for digital meetings. The assignment covers 100 hours and how the time is distributed within the time frame is determined at the start of the audit.
Requirements:
1. Results:
The consultant shall participate in the following tasks
Initial risk analysis and detail of the scope of the assignment
Development of review programs
Implementation of audit based on audit program
Analysis of results
Preparation of report
2. Schedule
Audit start at the end of August/September 2020. The audit must be completed before the end of October 2020.
3. Documentation
Documentation is done according to client's internal audit requirements for traceability in an audit. client's templates should be used
4. Education and experience
Prerequisites (requests for a number of competence requirements):
Desirable competence is knowledge of audit of administrative robots.
Shell requirements (a number of compulsory competence requirements):
Internal Competence
Knowledge of audit in management and management (IT)
Knowledge of audit of IT development.
5. Seniority/experience level
Senior consultant