Description
We are recruiting for a DV Cleared Network Engineer based in Newport working on a long term contract withing the Defence & Space industry.
The Network team provides service, support, and management capabilities to the Defence Information Infrastructure within the company, from delivery into live service, providing all aspects of continued management of the live infrastructure though to close down.
The Network Level 2 Engineer role is accountable for providing technical assistance and instructional documentation to other Resolver Groups within the wider Service Operations as well as to the 3rd line network engineers within the NOC. You will provide an interface to other technical stakeholders within the company including Architects, other engineering disciplines, and sub-contractors.
A large portion of the role is focused on orchestrating the application of investigating critical issues, during which the role holder will regularly function as the technical representative of the Network team on behalf of the company to the wider community, including the customer and business partners, at times without direct support.
The team is the single point of contact for technical conference bridge calls, which are arranged to resolve incidents 24/7. This would include acting as the Network team liaison with other technical groups, from Architects through to 1st line support on 3rd party applications.
To achieve this role, the Level 2 Service Engineer must exercise the following skills:
- Strong Technical competence in Networking, with a strong understanding of other technologies, such as Windows, SAN, Security, Virtualisation.
- Strong skills in interpreting and producing, and tracking technical documentation.
- Strong communications skills within the department to provide confidence and direction to peers
- Ability to plan, prepare and organise large scale implementation, over a period of several months.
- Ability to communicate effectively written and verbally with stakeholders at all levels, from end users to project managers, and architects. Including providing information which will support and influence the decision making process within the service management internal and external environments.
Accountable for the performance of the technical and operational service elements that are delivered.
Essential are: DV Cleared, CCNA, Windows, SAN, Security and Virtualisation.