RPA Support Engineer – Blue Prism

Job type:
Start date:
ab sofort
12 months (extension possible)
AJ Infosystems GmbH
Published at:
flag_no United Kingdom
Contact person:
Snehal Nair
Project ID:


Please send me your updated CV along with your availability and expected salary if interested for the below role.

• Contract: Long term
• Location: Gdansk

Job Purpose

? BP support Admin is responsible for BOTs running in production with interruption and as per defined SLA.

Roles and Responsibilities

? Monitor automated processes to ensure successful execution of transactions as per defined schedules / business rules:
? Schedule & Execute Bots as per the business requirements
? Monitor bot performance through Interactive Client.
? Generating periodic & EOD reports on Bot performance / exceptions.
? Follow escalation protocols as per the matrix defined
? Categorization of issues & allocation of issues to relevant team
? Provision of Audit & Transaction logs
? BOT Configuration: Environment variable addition/delete/change
? Updating/Replacing process configuration file having process specific information to run the process
? Collaborating & informing Customer IT SPOC on application related issues
? Co-ordinate & follow up with Blue Prism team for any RPA Product issues
? Bot Script level Troubleshooting and bug fixing
? Code level improvements and standardization of existing RPA code. The quantum of work and support required for this activity will depend on the time and effort available within the shift timings.
? Support in BP Product version upgradation.

Must Have Skillset and Experience
? Minimum 1 year of BP Development experience
? Minimum 1 year of BP Support experience
? Good knowledge on BP control room features like Credential management, BOT scheduling and monitoring
? Should have good analytical skills to identify root cause for the issue and be able to provide quick fixes, workaround for any BOT failures
? Should be flexible to work on night shifts as well

Good to have skillset and Experience
? Experience in working on Version control such as GIT, Subversion, Team Foundation Server
? Good knowledge on Other RPA platform and infrastructure
? Good knowledge on Python, VB Scripting, Excel Macros, SQL and Database
? Experience in monitoring tools like Kibanan/Splunk/App Dynamics etc