Network Voice Engineer (Italian/English)

IT  ‐ Onsite
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Description

Senovo IT is urgently looking for a Network Voice Engineer for a 12 months contract:

  • Works with technical teams to ensure that hardware and software infrastructure is maintained with latest firmware and software requirements.
  • Manages basic and expedited support to resolve all networking and voice related issues.
  • Troubleshoots and resolves all expedited issues impacting the customers' challenges and needs.
  • Proactively communicates the status, plan of action(s), and resolution(s) of issues.
  • Monitors and reports the performance of network and voice components against KPIs and takes preemptive measures to minimize interruptions.
  • Provides support for all project activities, data, and telecommunications services
  • Identifies opportunities and recommends solutions for improving the overall data and voice network health by assessing overall effectiveness and efficiency.
  • Evaluates new technologies and platforms to determine whether their applicability aligns with businesses needs.
  • Assists with negotiations for communications contracts in conjunction with the contract managers to coordinate implementation, service contracts, equipment acquisitions, and track vendor performance against contract compliance.
  • Support network Firewalls and work with vendors for 3rd party managed devices.
  • Assists with maintenance of global standards and procedures for network and implementation.
  • Other responsibilities as assigned or required
    • Excellent verbal and written communication skills.
    • Fluency in Italian and English.
    • In-depth knowledge of the OSI model.
    • Experience working with current network hardware, protocols and standards, including Routers, Firewalls, Switches, WAN accelerators, WLAN components, VPN and SDWAN networks.
    • Proficient in Cisco command line and GUI based tools.
    • Knowledgeable about network security technologies and configurations.
    • Strong technical knowledge for PC operating systems and application including MS Windows and MS Office.
    • Experience working with telephone PBX systems and understanding of telecommunications.
    Start date
    24/08/2020
    Duration
    12 months +
    (extension possible)
    From
    Senovo IT
    Published at
    12.08.2020
    Project ID:
    1955804
    Contract type
    Freelance
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