Description
Role: Senior Desktop Support Analyst IT General
Contract Length: 6 months
Location: Newport
IR35: Inside
Minimum requirements:
- Some practical and recent IT support work experience
- Degree educated.
- Knowledge of IT support processes
- Good understanding of Microsoft desktop operating systems
- Bright, enthusiastic and keen to learn
- Proactive, hands-on approach, self-starter, able to take the initiative
- Strong inter-personal skills with ability to communicate effectively at all levels
- Good team player
- Highly structured, organised and meticulous approach to work, with strong analytical skills and a determined approach with an eye for detail.
- Concise approach to documentation with an emphasis on simplifying complex issues
- Ability to multi-task and balance this with the ability to consistently deliver solutions and proposals on time and to budget
- Strong self-motivation Desirable Technical knowledge
- Good Microsoft Office skills
- Microsoft qualification (MCP or equivalent)
- O365 Background
- Knowledge of Surfaces