Description
Lead Content Designer
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who require Content Designer for one of their Public sector Clients, in a remote role.
Location- Remote for foreseeable future, York once the offices open, not likely before 2021
Job Spec-
Lead content designer
Looking for a lead content designer to oversee content strategy and design across a flagship programme of work. You'll be comfortable managing content across multiple workstreams and channels, and working with stakeholders to maintain a consistent approach which meets the Government Service Standard. You'll maintain a high level view of how user journeys map to government processes, drawing on research and data to steer content development for complex transactional and information services.
Responsibilities
As a lead content designer, you'll:
(Essential) Lead on the creation of content across channels that meets user needs and departmental objectives
(Essential) Develop content strategies based on user research and analytics data and iteratively improve existing content
(Essential) Take part in user research and work effectively with multidisciplinary, Agile teams to contribute to an overall user experience
(Essential) Build relationships and work closely with policy, legal and other expert colleagues to make sure content is accurate and consistent
(Essential) Promote a user-centred approach to content design
Oversee small team of content designers to establish consistency across workstreams
Implement style standards and peer review processes
Review others' work and be a source of advice on the best content design tools and methods
Take part in content discussions at a senior level
Experience
To be considered for this role, you'll need to have:
1.made significant strategic decisions about content creation in other roles
2.experience of writing and editing using a style guide and plain English
3.experience of working in an Agile or similar multidisciplinary environment
4.regularly used analytics data and other evidence, such as user research, to make content decisions
5.managed other team members, including reviewing their work and providing feedback
6.experience of working with senior stakeholders
7.experience of explaining content decisions to non-experts in, for example, presentations or workshops