Telephony Engineer - MS Teams

Hampshire  ‐ Onsite
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Description

Contract Assignment: Telephony Engineer
Day Rate: £500pd
Start: ASAP
Duration: 6 month contract assignment
Location: Remote + Basingstoke
We are looking for a Telephony Engineers with excellent knowledge and experience in MS Teams & Active Directory to work remotely and on a client site to complete the assignment.
Responsibilities:

  • Work on design, build, and testing of MS Teams/Audio Codes SBC architecture
  • Lead site level deployment and migration activities in accordance with the MS Teams/Audio Codes SBC architecture
    • Site Discovery
    • Bill of Materials input
    • Low Level Design
    • Cutover activities
    • Tier 3 Day 1 Support
  • Become key player of project teams, collaborating with colleagues and clients to solve challenging business problems
  • Digest high level designs and extract deliverables. Work closely with PM to deliver on goals set out in designs.
  • Review and contribute to high level designs when required.
  • Produce low level designs and other handover assets

Requirements/Qualifications

  • Significant experience of voice services, including PBX Switch Administration and Management, Voice traffic management and profiling, Circuit Provisioning and Management, Tandem, ACD Systems, Call Logger, Call Logger Reporting, Trunk Management.
  • Networking, LAN and WAN, TCP/IP, routing, switching and load balancing principles.
  • Network and telephony end to end troubleshooting skills.
  • Competence around call center end user computer technologies including, VDI, mobile, messaging, and collaboration platforms such as Skype for business and their interface with telephony.
  • Experience of working in a Global Infrastructure environment
  • Experience of working in the financial services sector is an advantage.
  • Expertise within Microsoft's UC Solutions Skype for Business, Teams, integration between the 2

About Us
NP Group is an award-winning international recruitment organisation focused on solving the challenges both clients and candidates face, in a different way. Specialising in technology, NP Group partner with some of the most recognised, innovative and inspiring business across the globe. NP Group's Strategic Workforce Resourcing, Talent Solutions, and Executive Search business units use specialist knowledge to genuinely solve clients and candidates' recruitment problems. NP Group has been recognised by Best Companies as 'one to watch' and are in the Recruiter Fast 50 as one of the fastest growing UK recruitment companies.

Networking People (UK) is acting as an Employment Business in relation to this vacancy.

Start date
ASAP
Duration
6 months
From
NP Group
Published at
20.09.2020
Project ID:
1971062
Contract type
Freelance
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