Description
Fraud Risk Analyst
We are heading up a project on behalf of a global IT consultancy that require a Senior Fraud Analyst to join their team on a major banking project in Northampton.
Key Accountabilities
- Support Digital Operations Management to help define strategic and tactical change requirements.
- Proactively identify & drive continuous improvement opportunities across manual & automated processes.
- Use of a range of methods & sources such as management information, to proactively monitor process performance as well identify trends/analysis to generate improvement opportunities.
- Support the change implementation life cycle' actions that are critical for delivery ie requirement gathering, solution design reviews, defining testing scope, guidance for operational procedure creation, process guidance within control/quality assessments, identifying & managing RAIDs.
- Supporting Digital Operations Management & local stakeholders to define change acceptance criteria that ensures a controlled transition into BAU' ownership.
- Consistently ensure standard governance & control standards are maintained.
- Work to a high standard of self-planning/organisation. Undertake accountability & ownership
Person Specification
Have experience of working in operational environments as well as project or locally' led change .
Proven track record in a change environment/governance
Skills and knowledge
- Advanced planning and self-organising skills.
- Ability to operate, communicate and challenge at a variety stakeholder/leadership level
- Strong communication and presentation skills
- Advanced problems solving/decision making skills
- A good working knowledge around Change implementation steps, framework & governance.
- Detailed understanding of key business processes/ability to self-upskill using a variety of techniques to build SME knowledge upon new processes.
- Be proactive with awareness & understanding of externally led change that may impact processes within the disputes & chargebacks SME skill set ie Scheme Compliance Changes, Regulatory/Mandatory change, Case Management/Barclays Infrastructure changes etc.
- High degree of organisational awareness and how to get things done.
- Stakeholder Management
- Knowledge of Global Fraud Management - Preferred