Description
I am currently recruiting for an Application Systems Engineer, Operations Systems to work for a minimum of 12 months in Krakow, Poland (+ likely extension, up to 4 years)
The ideal candidate has a minimum of 3 years of administrative experience managing applications, SAAS, cloud and on-premise solutions.
* Application operations and maintenance activities - including but not limited to user access management, reporting, monitoring and support
* Managing application related issues and incidents and performing root cause investigations
* Technical expert for assigned applications and work with members of global team as necessary to address issues, requests etc. faced by users.
* Participation in integration activities between supply chain systems and other customer systems and providing the configuration and/or coordination of the integration
* System administration of applications managed by customer in across 3 regions
* Support migration of systems from Legacy systems to new customer systems, to include assistance in programming, configuration and commissioning of applications as well as data migration, to the customer specifications.
* Maintain accurate records of all maintenance work and or installations performed on Enterprise system
* Provides L1, L2, L3 Operations Application Support - including Configuration & Customization
Who you are
* Possess minimum of 3 Years of Experience Supporting, configuring, monitoring & maintaining software applications
* Skilled in the Active Directory & SAML areas
* Knowledge of IT system integrations & Cloud technologies desirable
* Knowledge of ITIL especially in the areas of Incident, Problem and Change Management
* Understanding of supply chain process
* Must be able to navigate through system database software to configure and troubleshoot data and hardware related issues
* Aptitude for providing excellent customer service including clear communication, problem solving and technical writing skills
* Possess good organizational skills and the ability to manage multiple issues simultaneously within a fast paced and changing environment
This role is suitable for an Application Systems Engineer, Operations Systems who is looking to work in a professional team within a successful multinational company.
If you are interested in this position, please submit your CV for consideration now!