Description
IT/Business Account Manager - Information & Digital Services - 12 Months ContractRole will be hourly based - PAYE/Umbrella
Essential:- Knowledgeable about business unit strategies, priorities, Information & Digital Services processes & is able to link Information & Digital Service opportunities & issues with business needs. Experience of Business Integration
Experience leveraging Salesforce Marketing Cloud (SFMC) as part of email campaign development & execution. Demonstrated Web development, management & governance experience. Lead, influence & drive organisational change management. Experience with an Agile approach to project delivery & it's supporting technologies. Demonstrated ability to communicate technical concepts in non-technical language. Demonstrated ability to deliver IT projects working with a cross functional team. Demonstrated ability to influence without authority.
IT/Business Account Manager Key Responsibilities:
- Identify opportunities where technology can be introduced or enhanced to drive better outcomes.
- Represent existing & potential Information & Digital Services Capabilities, influencing local business strategy & challenge where appropriate.
- Align solutions that balance affiliate & corporate goals.
- Lead projects by gathering, refining, prioritising requirements & coordinating delivery.
- Collaborate with 3rd party vendors on solution development & delivery.
- Effectively assess & communicate the value of contrasting Information & Digital Service solutions.
- Appropriately advocate change in the organisation through new ways of working be it, adoption of new technology process improvements to meet evolving business needs.
- Lead, influence & drive organisational change management, ensuring new programs & solutions arrive' ready to deliver value.
- Collaborate effectively to work as one team across Information Digital Services, Infrastructure & MCE.
- Coordinate with other dedicated account facing roles including the regional Speciality, Diabetes & Oncology portfolio leads to ensure alignment & drive towards a single solution.
- Capture & pro-actively share best-practices & look for replication opportunities.
- Support new product launches & line extensions, contributing to transforming our business to succeed with a more specialist portfolio through use of multichannel.
- Strong networking, interpersonal, & relationship building skills.
- Experience leveraging standard solutions to deliver maximum value.
- Experience translating complex, ambiguous concepts into actionable plans.
- Experience of project execution with technology & capabilities to support a multichannel, commercial organisation
- Experience leveraging Salesforce Marketing Cloud (SFMC) as part of email campaign development & execution.
- Demonstrated Web development, management & governance experience
- Experience with an Agile approach to project delivery & it's supporting technologies.
- Strategic account management skills: research, listening, effective communication & presentation.
- Demonstrated ability to communicate technical concepts in non-technical language
- Demonstrated ability to work in a virtual (not collocated) environment.
- Demonstrated ability to deliver IT projects working with a cross functional team.
- Demonstrated ability to influence without authority.
- Demonstrated ability to partner cross-functionally.
- Demonstrated understanding of the importance of quality & compliance obligations
- Excellent knowledge of English language.
- Applied experience developing & selling business cases
- Applied experience with sales & marketing solutions
- Knowledge of multiple languages of supported affiliates.
- Demonstrated project management skills
- Experience in strategy development & business planning process.
- Ability to leverage external best practice.
- Experience working in an alliance relationship
- Product launch support experience
- Familiarity with the commercial business, the service value chain & the marketing processes.
Established in 1978, NES Global Talent provides a complete range of contract and permanent talent solutions to the Oil and Gas, Power, Construction and Infrastructure, Life Sciences, Manufacturing and IT sectors worldwide. With more than 40 offices in 28 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. Offering far more than a traditional recruitment service, we fully support our contractors while they are on assignment with everything from securing visas and work permits, to providing market leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.