User Researcher

Lancashire  ‐ Onsite
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Description

We are currently recruiting for a User Researcher for a 6 month contract in Manchester.

Responsibilities:

  • Lead on research projects, working with a wider team of Designers, Analysts and Developers to help define and deliver the best methodology to address the specific needs in producing a responsive digital service
  • Familiarise yourself with the project's user research work to date and devise a strategy of moving the work forward
  • Plan, design and conduct user research sessions, including guerrilla testing, user testing, focus groups and workshops, persona creation and card sorting on a regular basis, testing both high-level concepts, and aspects of the service as it is designed and developed, and developing and maintaining a picture of the users
  • Collaboratively analyse the findings of user research to identify common themes and points of user contention and provide actionable recommendations to the relevant team members.
  • Apply knowledge in human factors, ethnography, and the user-centred design process to product and service design in an iterative development environment
  • Use findings of user data to work closely with designers and analysts to iterate the developing service

Essential Skills/Experience:

  • Demonstrable knowledge, experience in and passion for web user centred design practices.
  • Proven experience of gathering user requirements for web based services.
  • Proven experience of managing, executing and analysing usability test and research sessions.
  • Proven experience of working in an agile development environment with User Experience teams, designers and developers to create new digital products and services.
  • Experience of audience modelling and developing design personas.
  • An in- depth understanding of the available research methodologies.
  • Demonstrable experience working closely with Service Design and Data Science teams
  • Experience in taking a lead User Researcher role within a team, setting research direction and mentoring junior research colleagues
  • Experience managing team dynamics and holding sufficient authority to effectively challenge points of design without alienating individuals

Desirable Skills:

  • Practical experience of quantitative research methodologies
  • An understanding of service design, visual design, Front End development and agile methodologies

if you are available and interested in this role please apply with an up to date CV.

Start date
n.a
From
Berkeley Square IT Ltd
Published at
29.10.2020
Project ID:
1990388
Contract type
Freelance
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