Description
Location
London Borough of Barnet
What does the Service do?
Re is a Joint Venture between the London Borough of Barnet and Capita delivering Highways, Planning and Regulatory services on behalf of the Borough. The Re Highways Service exists to provide high quality and cost-effective highways and transportation management solutions, which are of real benefit to residents, businesses and visitors of the London Borough of Barnet, both now and into the future.
What Makes This Role Unique?
You will be the go-to technical representative of the service for a portfolio of allocated projects, providing initial cost estimates, work scheduling, assessment, compliance including health and safety and final completion in line with the contract, policy and standing orders. You will be responsible for effective customer and stakeholder engagement and awareness, providing customer service excellence at all times.
Sphere of Influence
As the go-to technical supervisor for a portfolio of allocated projects you will be responsible for how the service is viewed by stakeholders through the delivery of these projects. You will have responsibility for ensuring value for money right first-time delivery of the projects and the effective day to day issue resolution to ensure the programme remains on target and the schemes are completed to programme, to standard and to budget. You will work collaboratively within and external to your team, including ensuring client, member, customer and stakeholder relationships are maintained. You will always maintain professional standards and deliver customer service excellence .
Core Capabilities
- Problem solving/analysis
- Relevant IT skills
- Contribution to project management
- Industry knowledge is good
- Developing commercial awareness
- Strong awareness of SHE considerations
Essential Experience
- One year relevant professional work experience in Civil Engineering, Building Services Engineering, Transportation or equivalent
- BTEC Level 3 Diploma in Civil Engineering, Building Services Engineering, Transportation or equivalent
- General knowledge of highways and transport policies and associated working knowledge of legislation
- Experience of surveying and project cost calculation
- Demonstrable customer care skills
- Good written and verbal communication skills
- Good budgetary management skills
- Experience of working with consultants and/or contractors
- Confident in dealing with day-to-day performance issues as they arise
- Ability to keep good work records
- Budget achievement and management.
- Good working knowledge of Microsoft Office Suite including Word and Excel
- Full driving licence or the ability to travel around the borough on a daily basis
Capita Resourcing operates as an equal opportunities employer and we welcome applications from all suitably qualified candidates regardless of gender identity or gender expression, marital status, sexual orientation, pregnancy or maternity, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.