L3 Operations Engineer with STB or OTT exp

Job type:
Start date:
6Months Extendable
Infoplus Technologies UK Ltd
Published at:
flag_no United Kingdom
Project ID:

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We have an job opening for L3 Operations Engineer with our client and the details are as below:

Job Type: Contract (Outside of IR35)
Duration: 6 months Extendable
Work Location: Hammersmith, West London, UK. (Due to pandemic, client is giving remote work)

Job Description:

Job Summary
Responsible for STB issue analysis from End to End perspective, triaging of incidents, provide workaround, perform root cause analysis and engage stakeholders as appropriate towards incident closure/resolution

Skills (Must Have):

  • Knowledge of E2E Video platform involving CDN, CMS, Middleware, Video Processing Platform
  • Knowledge on STB (IP based, RDK-V), DVB and MPEG standards
  • Experience with IP Networking technologies including VLAN, IPv4/IPv6, DNS;
  • Work Experience in analysis/triaging of Video Platform (STB, OTT) issues from deployment and follow up with stakeholder for issue resolution
  • Must be able to work under pressure and be prepared to work outside normal working hours when necessary
  • Must be willing to do Over Time including on weekend/holidays (on need basis)

DESIRABLE (Not Mandatory):

  • Experience with OTT applications (Netflix, Amazon Prime etc)
  • Experience/Certified with one of the following - Linux Red Hat certification, Cloud Technologies (AWS or others), virtualization, kubernetes & database (postgreSQL)
  • Experience in using tools - Monitoring dashboards (Kibana/Grafana/Dynatrace), Alarm monitoring (IBMNetcool), Network monitoring (Extrahop) etc
  • Working experience on Python, Linux, Shell Scripting and Networking Protocols
  • Experience in bug reporting tools like Jira, Remedy/USMS (incident management)