Description
We have an job opening for L3 Operations Engineer with our client and the details are as below:
Job Type: Contract (Outside of IR35)
Duration: 6 months Extendable
Work Location: Hammersmith, West London, UK. (Due to pandemic, client is giving remote work)
Job Description:
Job Summary
Responsible for STB issue analysis from End to End perspective, triaging of incidents, provide workaround, perform root cause analysis and engage stakeholders as appropriate towards incident closure/resolution
Skills (Must Have):
- Knowledge of E2E Video platform involving CDN, CMS, Middleware, Video Processing Platform
- Knowledge on STB (IP based, RDK-V), DVB and MPEG standards
- Experience with IP Networking technologies including VLAN, IPv4/IPv6, DNS;
- Work Experience in analysis/triaging of Video Platform (STB, OTT) issues from deployment and follow up with stakeholder for issue resolution
- Must be able to work under pressure and be prepared to work outside normal working hours when necessary
- Must be willing to do Over Time including on weekend/holidays (on need basis)
DESIRABLE (Not Mandatory):
- Experience with OTT applications (Netflix, Amazon Prime etc)
- Experience/Certified with one of the following - Linux Red Hat certification, Cloud Technologies (AWS or others), virtualization, kubernetes & database (postgreSQL)
- Experience in using tools - Monitoring dashboards (Kibana/Grafana/Dynatrace), Alarm monitoring (IBMNetcool), Network monitoring (Extrahop) etc
- Working experience on Python, Linux, Shell Scripting and Networking Protocols
- Experience in bug reporting tools like Jira, Remedy/USMS (incident management)