Description
Hays ist ein weltweit führender Personaldienstleister, der sich auf die Rekrutierung von Spezialisten konzentriert - sowohl für den Projekteinsatz als auch für Festanstellungen und auf Zeit. In Deutschland, Österreich und der Schweiz vertrauen mehr als 600 internationale Topunternehmen auf unsere qualitätsgesicherten Prozesse, wenn Sie Experten suchen.We are looking for a
Support of Software Packaging and IT Support Specialist (m/f)
Referenz: -en
Beginn: asap
Dauer: 12 MM+
Ort: in Velizy, Paris, France
Branche: Unternehmensberatung
Ihre Aufgaben:
- Installation and maintenance of the IT equipment of REE's staff (users) (i.e. Notebooks, desktops and printers)
- Installation of software on IT equipment
- Installation and configuration of Lotus Notes mail and workflow applications
- VPN (Remote Access) configuration and maintenance
- Mapping of printer queues
- Control and maintenance of the Video Conference Systems
- Network configuration (LAN & WLAN)
- Following REE's IS support structure using the User HelpDesk Notes Application
- Maintain the IS central Hardware inventory DB (e-SiS)
- Roll out of notebook and desktops in line with the REE's imaging procedure
- Trouble shooting of users' IT equipment
- Basic network trouble shooting
- Basic Active Directory trouble shooting (Group Policies and access right concept)
- Basic user application training (Lotus Notes, Windows XP, Windows 7, MS Office)
- Basic understanding of the Information Security Policy (i.e. software licence policy)
- Basic understanding of the IT Equipment Policy (for hardware and software)
Ihre Qualifikation
- Deep experience with Microsoft Operation systems Windows XP and Windows 7
- Deep experience with Lotus Notes installation, configuration and trouble shooting
- Deep experience with Microsoft file share and printing mechanism
- Deep experience with VPN solutions
- Good knowledge about the Lotus Notes application handling
- Good knowledge about the Microsoft software (Office, Projects and Visio)
- Good English Knowlede
Skills:
- System Administration/Support C/S