Project Manager (IAM)

Job type:
Start date:
12 Months
Published at:
flag_no Czech Republic
Project ID:

We are looking for a Security Project Manager for a longterm contract role in Prague.
  • Responsible to manage the service and coordinate activities within the team of Identity and Access Management (IAM) solutions to client business applications.
  • Handle customer service interactions, escalations and reports. Coordinate IAM onboarding activities with different delivery teams (Onboarding - Operations - Engineering - Architecture - Escalation) within the IAM organization
  • Ensures excellent customer service, maintains strong relationships with customers and third-party vendors
  • Manage third-party service organization to delivery IAM onboarding service to business applications
  • Handle and address all requests related to IAM onboarding activities
  • Act as IAM onboarding Single Point of contact for other IAM identities & Business organizations
  • Work in close collaboration with Application Managers, Business Information Systems Management & Engineers, Architecture and Operations to deploy current and news IAM solutions to Applications
  • Comfortable with managing application escalations and quick resolution returns
  • Accountable to ensure adherence for On boarded Applications to Security and Compliance policies
  • Track and report IAM application onboarding progress. Ensure timely and cost-effective delivery of IAM onboarding services
  • Support architectural improvements and standardization for the IAM solutions
  • Develop and enhance IAM onboarding processes to improve deployment of IAM solutions into the live environment
  • Develop IAM onboarding report and tracking capabilities within ServiceNow platform
  • Delegate and direct service tasks, monitoring the progress of internal team initiatives, and managing service team members to ensure the team's objectives are met. Review both tactical and longer-term metrics for team and handle performance-defined thresholds.
  • Knowledge of IAM - Identity Access Management tools and technologies
  • 5+ years of experience

Please share your CV for immediate consideration and full project details.